Shipping policy
Shipping & Delivery
We are proud to offer international shipping services in North America. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation.
How long does shipping take?
Location *Estimated Shipping Time
The United States 4-8 Business days
Canada 3-5 Business days
How do you ship packages?
Packages shipped from our Canada warehouses for domestic market are shipped through multiple courier services that you willl be able to select at checkout through most reliable couriers such as UPS, FedEx, Canada Post, Canpar, Purolator.
Do you ship worldwide?
No. We provide shipping only to North America. However, you can check in the checkout if your particular country. You are always free to contact us.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.